The best clubs create a sense of belonging that members can’t find anywhere else. That kind of value doesn’t happen by accident. It requires knowing who you are, the story which makes you stand out, and designing every experience to reflect it.

It’s hard to explain…

Your club isn’t struggling. Membership is stable. Facilities are solid. Events happen. The board is functioning. But there’s a gap you can feel more than describe:

This gap doesn’t show up in surveys or financial reports. It shows up in board debates that circle without resolution, strategic plans that don’t move the club noticeable forward. In members who use the club but don’t champion it. You know there’s a gap when new prospects turn you away before they can’t see what truly makes your club great.

We can help if:

Your club is evolving.

Major capital projects, strategic perception shifts, or membership transformations are defining moments. They shape how members (and prospects) see and experience your club for decades. What story does your club tell and rally behind?

We help if:

Specific experiences need to be elevated.

Your signature tournament. A unique dining experience. How new members are onboarded. These moments shape whether members feel they belong to something distinctive or just another club.

Is this right for your club? Let’s find out.

You want your club to mean something. To stand for something members can articulate and staff can embody. To create experiences that remind people why they joined in the first place.

You want every investment to compound. Every decision to reinforce what makes the club special. Every touchpoint to feel intentional.

We partner with the clubs who care.

Let’s start with a 30-minute conversation.

We’ll understand your challenges and explore if there’s a fit. No pitch, no pressure. Just clarity where you need it most.

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Frenchman's Creek

Evolving an esteemed community

The Club at Golden Valley

The Club at Golden Valley

Historic club, new direction

Thunderbird Country Club

Where mid-century meets modern

Sussner has delivered every step of the way, and the results have been truly amazing. Surpassed the board’s, and my own, expectations.

— Don Kovacovich,, General Manager,
The Club at Golden Valley

Truth be told, in the highest sense of collegiality, the Sussner team guided our step by step efforts with precision, care, kindness, acceptance with their professional expertise during every aspect of our ongoing connections.

Carey Pack, Board Member
Frenchman's Creek

Too soon to talk?

Download our Club brand workbook

This workbook is a hands-on guide to evaluating your club’s brand, identifying areas for improvement, and creating opportunities for growth. It’s designed to be a collaborative tool that sparks meaningful discussions and helps you focus on actionable steps. When you’ve finished, we’ve love to hear what you found.

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